Herbal consultations by video, and what they can cover
A herbal consultation works reasonably well by video, because most of it is questioning. What cannot be done remotely is the pulse and the tongue, and a good practitioner will tell you where that limits the diagnosis rather than pretending it does not.
It suits reviews and adjustments of an existing formula, follow-up between in-person appointments, and patients who live too far to attend regularly. Granules are posted out.
For a first consultation, in person is better if you can manage it. And a remote consultation is not the place for anything acute or undiagnosed — that is a GP appointment, and a practitioner worth seeing will say so.